2022 Advanced Leadership Webinar

In Partnership with The Focus Group
Presenter – Pete Tosh

Recommended for: Leaders and Managers across all disciplines
Two one-hour webinars per month
CERTIFICATE SERIES: Participants will receive a certificate if they participate in six of the seven webinars

Workshop Topics

1. Conducting Effective Stay Interviews to Retain Your Organization’s Talent

The pandemic has revealed what really matters to many employees. Employees have had two years to think about what a meaningful work experience is to them. And, as a result, millions of employees are making the leap and leaving their jobs – ‘the Great Resignation.’

The Department of Labor reported that a record 4 million people left their jobs in April 2021 – the highest number since they started collecting the data. And 3.6 million employees quit their jobs in May.

This webinar will address:

  • The objective of stay interviews
  • What stay interviews are and are not
  • Key steps in initiating a stay interview program
  • Useful stay interview questions
  • Techniques for conducting effective stay interviews
  • How to follow through on the feedback from your stay interviews

Registration Fee:

GEA Members: $70.00 per session
Non-Members: $80.00 per session
*(3% processing charge for credit card payments)

 

2. Implementing a Succession Plan that Will Identify, Develop & Retain Your High Potentials

Fortune 500 and smaller organizations share a need:

  • Sustaining their businesses
  • Having the talent to effectively lead their organizations in the future

So, leaders can make a significant contribution by:

  • Ensuring that their organization has employees who are capable of filling each key position
  • Having a plan for doing so when the need arises

This webinar will address:

  • Succession planning defined
  • The objectives and benefits of having a succession plan
  • Lessons learned from a personal experience succession planning case study
  • Eleven frequently utilized succession planning tools
  • Succession planning responsibilities – the company, leaders, and program participants
  • Potential measures of the effectiveness of a succession planning program
  • Barriers and challenges to a successful program

3. Progressing from a Traditional Manager to a Strategic Leader

As a leader’s career advances their strategic skills become more important than their technical skills. And the greater the speed of change in the business world the greater the need for leaders to be strategic and have a plan for leading their team.

Strategic leaders:

  • Care enough to continuously enhance their and their team’s contribution
  • Imagine the extraordinary and ask what is possible
  • Think like the ‘owner’
  • Create a sustainable competitive advantage for their organization

This webinar will address:

  • Applying a strategic framework and approach to leading your team
  • Drafting your team’s mission statement
  • Developing your team’s strategy using a SWOT analysis
  • Utilizing multiple means of gaining feedback from your internal and external customers
  • Satisfying your customers by analyzing their feedback using an Importance/Performance Matrix
  • Encouraging your team members to share their strategic & innovative suggestions
  • Moving your team from where it is today toward your vision for the department

4. Becoming the Leader Others Want to Work For

Employees often are promoted to leadership positions because they:

  • Were highly competent as individual contributors with a record of exceeding expectations
  • Are subject matter experts with a special set of technical skills
  • Worked harder than everyone else
  • And relied on themselves to be successful

This is an excellent start – but leaders can’t rely solely on these individual contributor traits.

This webinar will address:

The leaders others want to work for:

  • Have switched their –
    • Script
    • Skill set
    • Relationships
    • Do-it-all attitude
    • And focus
  • Meet their employees’ engagement needs –
    • How leaders can increase employee engagement by 20%
    • How effective leaders utilize their employees’ natural talents
    • The six-employee engagement needs most correlated with increased business results

5. Managing Your Inevitable Workplace Conflicts

Conflicts are a product of our uniqueness as individuals and their absence would be abnormal. And some kinds of conflict contribute to the well-being of an organization while others can be detrimental to an organization and its employees.

There can be many issues beneath the ‘iceberg’ of any conflict:

  • Clarity of communication
  • Emotions
  • Needs, desires and hidden expectations
  • The quality of the relationship and unresolved issues from the past

And conflicts are often caused by these issues vs. the matter in question

This webinar will address:

  • The types of organizational conflict
  • Addressing workplace conflicts while achieving your outcomes and maintaining your relationships
  • Our four instinctive responses to conflict
  • Words that often lead to conflict
  • How conflict can be beneficial – but negative when left unmanaged
  • Five options we have for productively managing any conflict
  • Practical process for managing conflicts within teams

6. Managing Toxic & Other Employees Who Have Attitude Issues

Research has shown that:

  • 95% of employees have worked with a toxic employee
  • And 10% of employees see toxic behavior daily

Toxic employees cost organizations time, money and valuable employees. Yet some leaders and organizations don’t recognize toxic employees as a significant problem. And many leaders aren’t aware of effective ways of addressing these employees.

This webinar will address:

  • The human and financial costs resulting from toxic employees
  • The A, B, C’s pertaining to toxic behavior
  • The psyche of toxic employees and why they do the things that they do
  • Common organizational reactions to toxic behavior that frequently do not work
  • Three sets of approaches for addressing and preventing toxicity – organizationally, within departments and one-on-one
  • Three characteristics commonly shared by team players

7. Effective Communication: an Essential Leadership Competency

Some well accepted communication axioms include:

  • It is impossible to not communicate
  • Every message contains both content and a statement about the relationship between the people communicating
  • Messages are most often carried through nonverbal communication
  • The skill of the communicators has a significant impact on the meaning

So, leaders can’t lead effectively if they don’t communicate effectively.

This webinar will address:

  • The significance of effective communication for organizations and your career as a leader
  • Utilizing seven optional communication approaches to achieve impactful face-to-face communication
  • Avoiding the ‘filters’ that prohibit others from correctly interpreting your message
  • Why and how all communication needs a goal
  • Improving the communication with your team through daily coaching and counseling
  • Assessing and improving your listening skills – why it can be a leader’s most important form of communication

Registration Fee:

GEA Members: $70.00 per session
Non-Members: $80.00 per session
*(3% processing charge for credit card payments)

 

About Pete Tosh

Pete Tosh

Pete Tosh is Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:

  • Maximizing Leadership Effectiveness
  • Implementing Strategic HR Initiatives
  • Strategic Planning
  • Enhancing Customer Loyalty

The Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe & the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, Cracker Barrel, EMC, State Farm, Marriott, N.C.I. and Freddie Mac.

Pete holds a B.A. degree in Psychology from Emory and Henry College & Masters degrees in both Business Administration & Industrial Psychology from Virginia Commonwealth University. Pete is also co-author of Leading Your Organization to the Next Level: The Core Disciplines of Sustained Profitable Growth.