Detailed Description – Leadership Training, Part 2
Module 1: Making the Transition from Peer to Lead:
- Tools for Transition
- What’s Different Now?
Module 2: How to Stay Organized:
- More Balls to Juggle
- Time Quadrant Analysis
- Tricks and Tools for Organization
Module 3: Planning, Conducting, and Documenting Coaching:
- Reinforcing Accountability using FOSA
- Using the Coaching Model
- Coaching Documentation
- Coaching New Employees and Seasoned Employees
- Conducting Effective Team Meetings
Module 4: Managing Conflict:
- Determine What Kind of Listener You Are
- Improve Your Listening Skills
- Determine Your Approach to Conflict
- Managing Conflict Toward Positive Outcomes