Innovative Workers’ Comp Risk Management: Using an ATC as an Active Intermediary

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A Practical Solution

It makes sense. Active participation in the recovery process when an employee is injured can make sure that lines of communication are good and that he or she is able to come back to work when able to do so.

Our associates at Piedmont Orthopaedic Complex have pioneered a system that promotes direct engagement between the employer and an injured worker via the participation of a certified athletic trainer (ATC). The process is proving to be highly effective at increasing the confidence of injured team members, accelerating the return to work, and reducing risks of claims that wind up in litigation.

Typically, a third party administrator (TPA) becomes the main point of contact for an employee who is working through recovery. Because the TPA is basically a claims processor, the level of engagement is low. Employees can easily become frustrated when bureaucratic processes become problematic.

Operating within the plant or office environment, the ATC is directly involved when an injury occurs. They can operate proactively if an employee is experiencing pain at work and typically they are the first point of contact when an injury occurs. If a workers’ compensation claim is filed, the ATC becomes an active intermediary, communicating with the employer, the employee, the TPA, and other medical personnel that may be involved.

Proven Strategies for Reducing Workers’ Comp Costs and Risk

A short “case study” video below will give you some insight to how ATC’s working in an in-plant clinic have impacted employee morale and recoveries at one Georgia employer. If you’d like to learn more about how to structure a comprehensive and scalable plan for a cost-effective workers’ compensation program, you’ll want to attend the upcoming Workers’ Compensation Symposium in Augusta on August 24, 2017.

Attendees will be interact directly with a panel that includes medical and legal experts and with Judge Elizabeth Gobeil, Director at the Georgia Board of Workers’ Compensation.  Speakers from Piedmont Orthopaedic will address their experiences and innovative strategies for managing workers compensation:

  • Utilizing a physician’s panel to bring employees back to work quickly.
  • The impact of early intervention to mitigate injuries and accidents.
  • Options for scalable on-site medical care.

More information can be found on GEA’s Augusta Workers’ Compensation Symposium page and online registration is available for the event.

Callout for Workers Comp Symposium
By |2017-08-04T15:32:35+00:00August 4th, 2017|GEA Blog|Comments Off on Innovative Workers’ Comp Risk Management: Using an ATC as an Active Intermediary
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